Delivery
Delivery & Returns
We deliver across Pakistan, and most orders go out with cash on delivery.
Delivery charges
- Delivery is free on orders over Rs. 3,000.
- Below that, delivery is a flat Rs. 250.
- Wholesale orders are quoted separately.
How long it takes
- Normal orders arrive in 2 to 4 working days across Pakistan.
- Special orders are made fresh, so they take longer. We tell you the timeline when you order.
- We confirm every order on WhatsApp before it ships.
Payment
- Most orders go out cash on delivery.
- Bank transfer is also possible, just ask on WhatsApp.
- Wholesale first orders are paid in advance.
If something is wrong
- If a pouch arrives damaged or leaking, send us a photo on WhatsApp within 48 hours.
- If you received the wrong item, we replace it or refund you.
- For food safety we cannot take back opened pouches, unless the product itself is faulty.